TERMS OF SERVICE

Last updated: April 22, 2026

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OVERVIEW

This website is operated by Offline. Throughout the site, the terms "we", "us", and "our" refer to Offline.

Offline offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and conditions and policies referenced herein.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

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SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 18 years old (the age of majority in your state or province of residence).

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

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SECTION 2 - FDA DISCLAIMER

These statements have not been evaluated by the Food and Drug Administration (FDA).

Offline products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this Site, including product descriptions, blog content, and customer testimonials, is for informational purposes only and is not intended as medical advice.

Always consult with a qualified healthcare provider before:
- Starting any new dietary supplement
- Changing your diet or exercise routine
- If you are pregnant, nursing, or trying to conceive
- If you are taking prescription medications
- If you have a pre-existing medical condition

Offline products are not intended for use by persons under the age of 18.

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SECTION 3 - INDIVIDUAL RESULTS MAY VARY

Results from using Offline products may vary from person to person. Customer testimonials and reviews on our Site reflect the individual experiences of those customers and do not constitute a guarantee of similar results for you.

Factors such as genetics, lifestyle, diet, sleep, stress levels, and other individual differences may affect your results.

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SECTION 4 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

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SECTION 5 - ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

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SECTION 6 - PRODUCTS AND PRICING

Certain products may be available exclusively online and may have limited quantities.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

All prices are in US Dollars (USD) and are subject to change without notice. We reserve the right to:

- Modify prices at any time
- Refuse or cancel orders if pricing errors occur
- Limit the quantity of products available for purchase

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SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

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SECTION 8 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit reviews, testimonials, photos, or any other content to our Site or social media channels, you grant Offline a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content for marketing and promotional purposes.

You confirm that:
- You own the content or have the right to share it
- The content does not violate any third-party rights
- The content is truthful and accurate

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, or violates these Terms.

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SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

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SECTION 10 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content:

(a) for any unlawful purpose
(b) to solicit others to perform or participate in any unlawful acts
(c) to violate any international, federal, state, or local laws or regulations
(d) to infringe upon intellectual property rights
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
(f) to submit false or misleading information
(g) to upload or transmit viruses or malicious code
(h) to collect or track personal information of others
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape
(j) for any obscene or immoral purpose
(k) to interfere with or circumvent security features

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

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SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

In no case shall Offline, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

Our maximum liability to you for any claim shall not exceed the total amount you paid for the product in question.

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SECTION 12 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Offline and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

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SECTION 13 - SHIPPING, DISPUTES, CLAIMS, CHARGEBACKS

Shipping times may vary and take up to 30 business days for orders to arrive due to rare occasions — holidays and unexpected natural and political events.

By making a purchase on tryoffline.co, you agree to NOT file a chargeback or a dispute for any reason within 30 business days of making a purchase.

You agree to send us an email to support@tryoffline.co to resolve any payment issues you may encounter with us. You agree to wait 30 business days before contacting your bank, payment transaction processor, or payment gateway to file a chargeback or a dispute.

You agree to be liable for damages and business losses due to chargebacks or disputes made by you within 30 business days of your purchase. You also agree to appear in small claims court and be liable for our attorney's fees.

If your order or products fail to arrive and you have evidence that you have reached us via email as mentioned above and we did not get back to you or help you within 30 business days of your purchase, you may file a dispute or a chargeback with no liability.

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SECTION 14 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.

If we suspect that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

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SECTION 15 - ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements, communications, and proposals (whether oral or written).

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SECTION 16 - GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Any legal action shall be brought exclusively in the courts located in Wyoming, and you consent to the personal jurisdiction of such courts.

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SECTION 17 - DISPUTE RESOLUTION AND ARBITRATION

Any dispute, claim, or controversy arising from these Terms or your use of our products shall be resolved through binding arbitration, rather than in court, except for small claims court matters.

Arbitration shall be conducted in Wyoming in accordance with the rules of the American Arbitration Association (AAA).

You waive your right to participate in any class action lawsuit against Offline.

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SECTION 18 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

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SECTION 19 - CONTACT US

If you have any questions about these Terms, please contact us:

Email: support@tryoffline.co
Hours: Monday-Friday, 9 AM - 6 PM EST
Response time: Within 24-48 hours